วารสารวิชาการเทคโนโลยีอุตสาหกรรม (J. Ind. Tech.) อยู่ในฐานข้อมูล Thai-Journal Citation Index Centre (TCI) กลุ่ม 1 (2564 - 2567) และ Asean Citation Index (ACI) มีค่า JIF = 0.094 และ T-JIF (3 ปีย้อนหลัง): 0.165 | The Journal of Industrial Technology (J. Ind. Tech.) is indexed in Thai-Journal Citation Index Centre (TCI) Tier 1 (2021 - 2024) and Asean Citation Index (ACI) with impact factor, T-JIF: 0.094 and 3-years T-JIF: 0.165

The Performance Improvement of Service Industry Supply Chain: A Case Study of Hotel in Sukhothai Province
Type Of : Academic Manuscript
Type : Industrial Engineering
Hotel’s service industry has an important role toward economy and basic structures of transportation and tourism. Due to recent in competitive condition, hotel businesses must adapt and change in order to satisfy market’s needs by using internal resources of the organization to create usefulness and high efficiency. This study applied VSM technique to analyze and compare waste in Logistic management and hotel supply chain of two hotels as case studies in Sukhothai province, which were independent hotel and chain hotel along with applying Why Why Analysis and ECRS technique to improve efficiency by doing fieldwork to collect data, observing, and interviewing. The results after improving Hotels’ Logistics’ efficiency found that; case study 1 could reduce two NVA activities, which saved 7.15 minutes and was counted as 3.94% decrease, and one NNVA activity, which saved 5.10 minutes and was counted as 1.37% increase. This caused VA activity to increase for 1.37%; case study 2 could reduce two NVA activities and saved 5.20 minutes, which was counted as 0.31% decrease. This caused NNVA and VA activities to increase for 0.32% and 0.01% accordingly.
Date22/12/2019 708
Keyword :

บทความใกล้เคียง

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